Shipping policy

Last Updated: August 14, 2026

At TheCoveHub, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the shipping procedures, rates, and timelines for orders placed on our website.

Contact Information:
For any shipping-related queries, please contact us at:
📧 info@thecovehub.com

1. Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • You will receive a notification once your order has been shipped.

2. Shipping Destinations

We currently ship to the following regions:

  • United States

  • Australia

  • United Kingdom

  • Netherlands

  • And many more international destinations!

Note: If your country is not listed at checkout, please contact us to confirm availability.

3. Shipping Rates & Delivery Time

We offer standard shipping for all international orders.



Region Estimated Delivery Time Shipping Cost
United States 5 - 7 Business Days Calculated at Checkout
United Kingdom 5 - 7 Business Days Calculated at Checkout
Australia 5 - 7 Business Days Calculated at Checkout
Netherlands 5 - 7 Business Days Calculated at Checkout
Rest of World 5 - 7 Business Days Calculated at Checkout

Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Factors such as customs clearance or carrier delays may occasionally affect these timelines.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number. You can use this number to monitor the progress of your delivery via the carrier’s website.

5. Customs, Duties, and Taxes (International)

  • TheCoveHub is not responsible for any customs, duties, or taxes applied to your order.

  • All fees imposed during or after shipping (including tariffs, taxes, and brokerage fees) are the responsibility of the customer.

  • If you refuse to pay duties and the package is returned to us, the cost of return shipping will be deducted from your refund.

6. Delivery Address

Please ensure that your shipping address is correct and complete at the time of checkout. We are unable to redirect orders once they have been dispatched. TheCoveHub is not liable for packages delivered to incorrectly entered addresses.

7. Lost or Damaged Packages

  • Damaged Goods: If your package arrives damaged, please contact us immediately at info@thecovehub.com with photos of the packaging and the damaged items.

  • Lost Packages: If your tracking information shows "Delivered" but you have not received the package, please contact the carrier directly. If the carrier confirms the package is lost, please reach out to us for assistance in filing a claim.

8. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses at this time.